Refund policy

At EVMods, we take pride in the quality of our products and carefully inspect every order before it is shipped. Because of this, all sales are final, and we do not offer refunds or returns unless an item arrives damaged or defective.

If your order arrives broken or damaged, you must contact us within 5 days of the delivery date. To begin the review process, you must provide clear photos showing the damage along with your order number. Once we receive your claim, our team will review the information. If your claim is approved, we will send you a replacement for the damaged item. Refunds are not provided for damaged items.

Any claims submitted more than 5 days after delivery will not be eligible for a replacement. We also reserve the right to deny claims that do not include sufficient photographic evidence of the damage.

Refunds or replacements will not be provided for change of mind, accidental damage after delivery, incorrect orders placed by the customer, normal wear and tear, or compatibility issues when the product description clearly states the supported bikes or models.

By placing an order with EVMods, you acknowledge and agree to the terms of this Refund Policy.